contact information
We are always at your service!
We strive to deliver the best possible support and a premium experience throughout your journey with AmazingContainer. Feel free to reach out to us using the following contact information.
DESIGN & FINANCIAL CENTER:XIAMEN JIAXING IMP. AND EXP. CO.,LTD
Add.: Unit 27/A，A Building,Zhongxin Plaza,No.29 Hubin North Road, Xiamen China
FACTORY:HEBEI DCGT INTEGRATED HOUSING TECHNOLOGY CO., LTD
Add.: No. 68 Xi’an North Street, Fucheng County,Hengshui City, Hebei Province
WhatsApp：
+86 18559296949
Email：
teresa@amazingcontainer.com
One-Take Factory Tour: How AmazingContainer Turns Steel into Dream Homes.
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FAQ
Frequently Asked Questions
1. Do you provide custom architectural design and drafting services?
Yes. We have an in-house architectural and structural design team. We produce full construction drawing sets—including plans, elevations, sections—tailored to your project and compliant with local Australian (NCC/AS) or European (CE/EN) standards.
2. Can I see a 3D rendering or design animation before placing an order?
Absolutely. We provide photorealistic 3D renderings and walkthrough animations for all custom projects. This allows you to visualize the final product—including exterior finishes, interior layouts, and lighting—before we begin manufacturing.
3. Do you offer full logistics and shipping services?
Yes, we handle all export logistics. We manage FOB documentation, container loading plans, ocean freight coordination, and customs clearance guidance. We ensure your home arrives safely and on time, whether shipped to Australia, Europe, or North America.
4. Can I make changes to the layout after the design phase?
Yes, we offer a flexible design revision policy. During the design phase, we can adjust room sizes, window placements, and door configurations to better suit your needs. However, changes must be finalized before the steel fabrication begins to ensure production integrity.
5. Do you provide documentation for local building permit applications?
Yes, we specialize in compliance documentation. For Australian projects, we provide NCC-compliant drawings, NatHERS energy ratings, and structural calculations. For European projects, we provide CE-compliant technical files. We aim to make your local approval process as smooth as possible.
6. How do I get a price quote for my project?
Simply contact us via our website, email, or WhatsApp with your project details (size, layout preference, destination country). We will provide a detailed quotation including EXW/FOB pricing, optional upgrades, and estimated shipping costs to your port.
7. Can you help me if I don't have a specific design in mind?
Absolutely. Our design consultants will work with you to understand your land, lifestyle, or business goals. We will propose suitable models and floor plans that match your needs, budget, and local climate conditions.
8. Do you offer on-site installation or assembly guidance?
We don’t send our own team for on-site assembly, but we provide detailed installation manuals and step-by-step video guides. We also offer remote video-call support to guide your local contractor through the expansion and connection process.
9. What after-sales support do you provide?
We provide a dedicated after-sales team for technical support. We offer a structural warranty for the steel frame (10-15 years), a 1-year warranty for electronic components, and long-term availability of spare parts for maintenance.
10. How do I start a custom project with AmazingContainer?
Getting started is easy. Simply contact us via WhatsApp, email, or our website’s contact form. Tell us about your project, budget, and timeline. We will arrange a free initial consultation with our design team to discuss your vision.